# Spring FAQ

> Straight answers on financing, the Spring AI agent, and your data. Short video
> walkthroughs and live, drive-it-yourself tours (bank analytics, documents, emails, NOAs,
> funding, integrations, invoices, account, referrals) live at [/tours](/tours).

## Financing

- **What happens after I submit invoices for financing?** We verify the invoice with
  your retailer or distributor, advance 80–99% of the invoice amount within 24 hours,
  and reconcile the balance once your customer pays.
- **Is the subscription separate from financing?** The platform subscription covers
  intelligence, cash forecasting, retail outreach, and the agent itself. Invoice and PO
  financing is priced per advance and shown to you before you accept.

## The agent

- **What data does the agent have access to?** Data from any accounts you connect —
  bank accounts (via Plaid), QuickBooks, Shopify, and your synced email. Plus documents
  you upload and your Spring financing history. All data is encrypted and only used in
  the context of your account.
- **Can the agent send emails on my behalf?** Yes — with your approval. The agent
  drafts outreach to retail buyers, investors, or your own team and shows you the draft
  before sending. You can review, edit, or skip any message.

## Getting started

- **What happens after I subscribe?** You're billed immediately and get full platform
  access. The agent walks you through connecting your bank, accounting, and storefront.

More: [Pricing](/pricing) · [Get started](/get-started) · support@spring.ai